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objectives of ERC quality system are: |
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To
ensure maintaining well performed applied research and specialized
technical consultations, testing and services based on approved
national and international standards.
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To
achieve customer satisfaction. |
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To
ensure compliance with ISO 9002 requirements. |
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To
ensure compliance with ISO 17025 requirements for water testing
laboratories. |
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ERC will always seek
to upgrade and complement its technical capabilities and services to
meet the increasing needs of its clients.
ERC is committed to upgrading the capabilities of its technical and
administrative staff through appointment of qualified personnel and
providing training, and to informing its staff of its quality policy and
quality system. It is the responsibility of the staff to familiarize
themselves and to comply with the quality system adopted.
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